FAQs

Q How do I register?
Q What are the benefits of registering with Mahmayi?
Q Does your site use a secure connection?
Q What is the benefit of completing the payment online?
Q How do I use a promo code?
Q Why is the cash on delivery not available for all options?
Q What is a wishlist and how do I use it?
Q How do I unsubscribe from your newsletter?

Shipping & Delivery

Q What happens after I place the order?
Q What are your estimated delivery times?
Q Can I choose a specific shipment date and time for my delivery?
Q Is installation free?
Q Can you ship my order to a different shipping address?
Q Why did my order get canceled?
Q What are your warranty terms? What happens if the item has a manufacturing defect within the warranty period?
Q Do you offer free shipping?
Q Is there a shipping charge for Cash on Delivery?
Q How does shipping work for resellers or where your prices are listed in US dollars?
Q What is your refund and returns policy? Can I exchange an item once delivered and assembled?
Q Is there a shipping charge for Cash on Delivery?

Payment & Security

Q What are the different payment options that Mahmayi provides?
Q Do you offer payment on delivery options?
Q Can I open the carton before making payment on delivery?
Q What are the payment options before delivery?
Q Is it safe to use my credit card or debit card on Mahmayi? Does Mahmayi store any card or account information?
Q What is CVV?
Q What is 3D secure?
Q How will transactions on Mahmayi appear on my Credit Card / Bank statements?
Q Can I buy a product from Mahmayi on EMI?
Q Do you offer partial payment option?
Q Why is the payment gateway disabled?
Q Why are the prices in US dollar different from the prices in AED?
Q Will I be asked to share card information, account information or passwords over phone or email?