FAQs

Q How do I register?
Q What are the benefits of registering with Mahmayi?
Q Does your site use a secure connection?
Q What is the benefit of completing the payment online?
Q How do I use a promo code?
Q Why is the cash on delivery not available for all options?
Q What is a wishlist and how do I use it?
Q How do I unsubscribe from your newsletter?

Shipping & Delivery

Q What happens after I place the order?
Q What are your estimated delivery times?
Q Can I choose a specific shipment date and time for my delivery?
Q Is installation free?
Q Can you ship my order to a different shipping address?
Q Why did my order get canceled?
Q What are your warranty terms? What happens if the item has a manufacturing defect within the warranty period?
Q Do you offer free shipping?
Q Is there a shipping charge for Cash on Delivery?
Q How does shipping work for resellers or where your prices are listed in US dollars?
Q What is your refund and returns policy? Can I exchange an item once delivered and assembled?
Q Is there a shipping charge for Cash on Delivery?

Payment & Security

Q What are the different payment options that Mahmayi provides?
Q Do you offer payment on delivery options?
Q Can I open the carton before making payment on delivery?
Q What are the payment options before delivery?
Q Is it safe to use my credit card or debit card on Mahmayi? Does Mahmayi store any card or account information?
Q What is CVV?
Q What is 3D secure?
Q How will transactions on Mahmayi appear on my Credit Card / Bank statements?
Q Can I buy a product from Mahmayi on EMI?
Q Do you offer partial payment option?
Q Why is the payment gateway disabled?
Q Why are the prices in US dollar different from the prices in AED?
Q Will I be asked to share card information, account information or passwords over phone or email?
  • USP IC 1

    Everyday
    Saving

    Order Online and save 5% on every order!
  • Tools

    Free
    Installation

    Free Installation for all retail orders within UAE
  • Warranty

    Purchase
    Warranty

    With generous warranty terms between 1 to 5 years from date of purchase, we got you covered!
  • Debit card

    Flexible
    Payment

    Cash on Delivery payments for office chairs upto AED 2000/- We accept Cash / Card before delivery, Bank Transfer, UAE issued cheque payments, In store payments We also accept International Credit Card Payments via E-Invoice
  • Shipped

    Free delivery/
    Global Shipping

    Free delivery and installation for retail order value above AED 650 in Dubai. Above 1500 in Ajman and Sharjah. Above 2500 for Abu Dhabi and Al Ain, Above AED 3000 for Ras Al Khaimah, above AED 4000 for Al Ain and 5000 for Fujairah. Nominal delivery charges for order values less than threshold
    Door-to-Door shipping service Competitive international sea and air freight quotes Credit card payments